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📄 TAPHELPS BRANDS LLC

ENTERPRISE MASTER PRIVACY POLICY
Effective Date: 01/14/2026

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1. INTRODUCTION

This Enterprise Privacy Policy (“Policy”) governs the collection, use, storage, disclosure, and protection of personal information by TAPhelps Brands LLC (“TAPhelps,” “Company,” “we,” “us,” or “our”).

TAPhelps Brands LLC is a United States registered limited liability company operating multiple brands, digital platforms, SaaS applications, artificial intelligence systems, community programs, household coordination tools, venture initiatives, and telecommunications-enabled services (collectively, the “Services”).

This Policy applies to:

  • TAPhelps.net and affiliated domains

  • CISocials and community platforms

  • Household coordination applications (including family subscription products)

  • SaaS software applications and digital tools

  • AI-powered relational and companion systems

  • SMS and telecommunications programs

  • Future ventures, subsidiaries, and branded initiatives

This Policy is designed to comply with:

  • United States federal and state privacy laws

  • CCPA / CPRA (California)

  • GDPR (European Union)

  • International data protection principles

  • CTIA and carrier telecom compliance standards

2. DEFINITIONS

For purposes of this Policy:

“Personal Data” means any information relating to an identified or identifiable individual.

“Sensitive Personal Data” includes health information, financial information, precise location, and similar sensitive categories.

“Minor” refers to individuals under 18 years of age.

“Child” refers to individuals under 13 years of age as defined by COPPA.

“AI Systems” refers to artificial intelligence models, conversational agents, relational companion bots, and automated decision-support systems operated by TAPhelps.

3. INFORMATION WE COLLECT

Depending on user interaction with our Services, we may collect:

3.1 Identity Information

  • Name

  • Username

  • Email address

  • Phone number

  • Account credentials

3.2 Household / Family Application Data

  • Family member names (entered by parent or guardian)

  • Task assignments

  • Scheduling data

  • Reward or activity tracking information

TAPhelps does not knowingly collect personal information directly from children under 13 without verified parental consent.

3.3 SaaS Platform Data

  • Account activity

  • Usage metrics

  • Communications within platform

  • Uploaded content

3.4 AI Interaction Data

  • Messages exchanged with AI systems

  • User prompts and responses

  • Behavioral interaction data

AI systems may process contextual information provided voluntarily by users. Users should avoid submitting highly sensitive medical or financial information unless explicitly supported by the platform.

3.5 Payment Information

Payments are processed through third-party providers (e.g., Stripe or similar PCI-compliant processors). TAPhelps does not store full credit card numbers.

3.6 Telecommunications Data (SMS)

  • Mobile phone numbers

  • Consent records

  • Message delivery logs

  • Interaction data (STOP/HELP requests)

3.7 Health-Related or Financial Information

If future services include wellness or financial-support tools, data may be processed as Sensitive Personal Data. Such processing will comply with applicable legal standards and industry safeguards.

4. LEGAL BASIS FOR PROCESSING (GDPR)

Where applicable under GDPR, we process personal data based on:

  • User consent

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

5. HOW WE USE INFORMATION

We use collected information to:

  • Provide and maintain Services

  • Send account notifications

  • Deliver SMS alerts and reminders

  • Process payments

  • Improve user experience

  • Operate AI systems

  • Provide customer support

  • Comply with legal obligations

We do not sell personal information.

We do not share SMS consent data with third parties for marketing purposes.

6. SMS COMMUNICATIONS POLICY

Users may receive SMS messages related to:

  • Account alerts

  • Appointment reminders

  • Community updates

  • Household coordination notifications

  • SaaS platform alerts

  • Venture-related updates

Message frequency varies.

Message and data rates may apply.

Users may opt out by replying STOP.

Users may request assistance by replying HELP.

All opt-in records are retained in accordance with telecom compliance standards.

7. INTERNATIONAL USERS

TAPhelps operates globally.

Users located outside the United States acknowledge that data may be transferred and processed in the United States or other jurisdictions.

We implement appropriate safeguards for international data transfers.

8. DATA RETENTION

We retain personal data only as long as necessary to:

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Users may request deletion of their personal data, subject to legal limitations.

9. USER RIGHTS

Depending on jurisdiction, users may have the right to:

  • Access personal data

  • Correct inaccurate data

  • Request deletion

  • Object to processing

  • Request data portability

Requests may be submitted to: support@taphelps.net

10. DATA SECURITY

We implement administrative, technical, and physical safeguards including:

  • Encryption

  • Access controls

  • Secure API infrastructure

  • Vendor contractual protections

No system is 100% secure, but we employ industry-standard protections.

11. CHILDREN’S PRIVACY

TAPhelps does not knowingly collect personal data from children under 13 without parental consent.

Family applications are intended to be administered by parents or legal guardians.

If we become aware that personal data from a child under 13 has been collected without consent, we will delete such data.

12. FUTURE VENTURES

This Policy applies to future TAPhelps-operated services unless explicitly replaced by a service-specific privacy policy.

13. CHANGES TO THIS POLICY

We reserve the right to modify this Policy at any time. Continued use of Services constitutes acceptance of updated terms.

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Program-Specific Addendums

Certain TAPhelps services may be governed by additional disclosures and governance frameworks, including but not limited to:

  • AI Systems & Automated Decision-Making Addendum

  • Family & Minor Data Governance Addendum

These Addendums are incorporated by reference into this Master Privacy Policy and form part of the legal agreement governing use of applicable Services.

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14. CONTACT INFORMATION

TAPhelps Brands LLC
support@taphelps.net
https://taphelps.net

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